Set your delivery preferences
As soon as your parcel has been passed on to DHL, you will receive an e-mail notification stating the expected date of delivery. Should you be out that day, DHL gives you the option of changing the date and location of your delivery.
- Preferred day
If the specified day isn't suitable or you'd like a delivery for a specific occasion, just reschedule your DHL delivery to your preferred day (Tuesdays to Saturdays).
- Preferred neighbour
We'll gladly leave entrust your parcel to a person living nearby - just let us know who your preferred neighbor is!
- Preferred location
Identify a location on your property where it's safe leave your parcel if you're not in.
Select a nearby Parcelshop where your parcel can be left if you are not around.
Please note: At present, not all parcel services can be booked online. Please contact Customer Services if you have any questions about your DHL delivery preferences.
* PDF form available in German only.