Masthead

DHL Paket (Austria) GmbH
Clemens-Holzmeister-Straße 4
1100 Wien
Austria

cs.paket.at[at]dhl.com

Commercial register number: 207258t
Head office: Vienna
Commercial register court: Vienna commercial court
Legal entity: Company with limited liability
Tax ID No.: ATU53672903

Business purpose: carriage, purchase and sale of postal services (in particular parcel services)

Membership of the Chamber of Commerce organizations in Austria, Transport & Traffic Division, Haulage group

Regulatory authority: District municipal authority office for the 10th district; Telecomms Control Commission, Rundfunk und Telekom Regulierungs-GmbH

Industrial code: https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=10007517

Federal Law on the Regulation of the Postal Market (Postal Market Law - PML): see Federal Law Gazette. I 2009/123; https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=20006582

Objection / Dispute Resolution

The European Commission provides a platform (http://ec.europa.eu/consumers/odr) for reaching out-of-court settlements. This gives consumers the opportunity to settle disputes relating to their online orders without involving a court.